Terms And Refund Policy

Terms And Refund Policy

Last updated: July 23, 2026

Seller Profit Desk provides diagnostic Amazon audit reports for sellers who want a clearer view of ad spend, search terms, listing conversion, and profit-leak risk. These terms explain the standard paid Deep Dive scope, refund policy, and data guardrails.

Paid Deep Dive Scope

A standard paid Deep Dive is a one-marketplace diagnostic report based on the data you provide. It may review Amazon Ads exports, Seller Central business reports, listing pages, search-term performance, targeting, placement, advertised product performance, purchased product data, and margin or break-even ACOS context when available.

Standard Deep Dive packages are delivered as written recommendations. They do not include live campaign edits, listing changes, image changes, A+ content changes, Store changes, ongoing monitoring, phone appointments, or implementation unless a separate custom scope is agreed in writing.

Data You Provide

The quality of the report depends on the data provided. Missing search term, targeting, campaign, placement, advertised product, purchased product, business, or margin data may limit what can be confirmed. When data is missing, Seller Profit Desk may still complete the report, but findings will be framed with the appropriate limits and assumptions.

Seller Profit Desk does not ask for Seller Central passwords. Use exported reports, view-only reporting access, or another approved least-privilege handoff path.

Refund Policy

If a paid Deep Dive report does not identify at least three concrete, account-specific improvement opportunities, Seller Profit Desk will refund the audit fee.

A completed report is not refunded simply because a buyer disagrees with the recommendations, chooses not to implement them, cannot provide optional data, or later decides they wanted implementation work instead of a diagnostic report.

If the buyer cannot provide enough usable information to complete the paid scope, Seller Profit Desk may ask for missing data, complete a limited report with clear caveats, or offer a refund before substantial review work begins.

No Performance Guarantee

Seller Profit Desk does not guarantee ACOS reduction, TACOS reduction, sales growth, profit growth, ranking improvement, or specific business results. Amazon performance depends on product economics, price, competition, reviews, conversion, inventory, seasonality, account history, and execution.

Recommendations And Implementation

Deep Dive recommendations are diagnostic guidance. Do not treat them as authorization for Seller Profit Desk to make live account changes. Any implementation work requires separate written approval, correct permissions, and a separate scope.

Contact

Questions about a paid Deep Dive, missing data, or refund eligibility can be sent to kelly@sellerprofitdesk.com.